Configure External Access to the vCloud Director 9.7 Appliance Database

We were attempting to access vCD 9.7 appliance database from a server running PGAdmin without success until we followed some of the steps described in VMware Article: https://docs.vmware.com/en/vCloud-Director/9.7/com.vmware.vcloud.install.doc/GUID-3A3BB3A9-F6F3-47BA-A785-2B99882A692B.html

During a migration to the vCloud Director appliance, or if you plan to use a third party database backup solution (in our case PGAdmin), you might want to enable external access to the embedded vCloud Director database.


1.Log in directly or SSH to the primary cell as root.

2.Navigate to the database directory, /opt/vmware/appliance/etc/pg_hba.d/.

Note: You will find an existing file call README with the following content:

3. Create a text file containing entries for the target external IP addresses similar to:

host   vcloud    vcloud  md5
host   vcloud    vcloud   md5

New entries are appended to the dynamically updated pg_hba.conf file (file location: /var/vmware/vpostgres/10/pgdata/pg_hba.conf).

PGadmin & Postgres Errors

If pg_hba.conf file is not properly configured you will see the following error while trying to connect vcloud database from PGAdmin

vPostgres log file:

[email protected]: /var/vmware/vpostgres/10/pgdata/log
 2020-02-13 21:10:27.186 UTC [3005] LOG:  invalid connection type "The"
 2020-02-13 21:10:27.186 UTC [3005] CONTEXT:  line 97 of configuration file "/var/vmware/vpostgres/current/pgdata/pg_hba.conf"
 2020-02-13 21:10:27.186 UTC [3005] LOG:  pg_hba.conf was not reloaded
 2020-02-13 21:11:23.924 UTC [6525] FATAL:  no pg_hba.conf entry for host "", user "vcloud", database "vcloud", SSL on
 2020-02-13 21:11:23.926 UTC [6526] FATAL:  no pg_hba.conf entry for host "", user "vcloud", database "vcloud", SSL off
 2020-02-13 21:11:28.442 UTC [3005] LOG:  received SIGHUP, reloading configuration files 

A very simple but useful fix!! Lesson learnt: Always read all the VMware documentation guide! 🙂