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Resolving Upgrade Issue: vRealize Suite Lifecycle Manager “No Update Instance Running”

Upgrading your VMware Aria Suite Lifecycle (formerly vRealize Suite Lifecycle Manager) is important to ensure your system stays up to date with the latest features and improvements. However, sometimes you may encounter obstacles during the upgrade process that can halt progress. In this blog post, we will address a common upgrade problem where the upgrade gets stuck at the “No Update Instance Running” error message. We will dive into the cause of this issue and provide step-by-step instructions to resolve it, allowing you to successfully complete the upgrade.

Problem Description

During an upgrade attempt of VMWare vRealize Lifecycle Manager 8.10 to VMware Aria Suite Lifecycle version 8.12, you may encounter an error message stating “No Update Instance Running” even when the Pre-check passes all checks.
This error prevents the upgrade from progressing, leaving you unable to complete the installation of new features and enhancements.

To get more information, the following log can be looked at in more detail /var/log/vrlcm/vmware_vrlcm.log

vmware-jre      Done
vmware-studio-vami-lighttpd     Done
wget    Done
xerces-c        Done
xinetd  Done
xml-security-c  Done
xmlsec1
xxhash
xxhash-libs
zstd
zstd-devel].
2023-05-15 01:04:52.935 INFO  [http-nio-8080-exec-1] c.v.v.l.u.ProcessUtil -  -- Execute /opt/vmware/bin/vamicli
2023-05-15 01:04:52.981 INFO  [http-nio-8080-exec-1] c.v.v.l.u.ShellExecutor -  -- Result: [No update instance is running.].
2023-05-15 01:04:56.932 INFO  [http-nio-8080-exec-5] c.v.v.l.u.ShellExecutor -  -- Executing shell command: /opt/vmware/bin/vamicli update --progress --detail
2023-05-15 01:04:56.934 INFO  [http-nio-8080-exec-5] c.v.v.l.u.ProcessUtil -  -- Execute /opt/vmware/bin/vamicli
No Errors in the System Upgrade Precheck Report
No update instance is running
vRLCM stuck at “No update instance is running

Cause

The primary cause of the “No Update Instance Running” issue is often related to disk space problems. When there is insufficient disk space, the system cannot execute the upgrade process successfully, resulting in a failure.

During the upgrade process, new packages will be copied and uncompressed before installation. Therefore, it is essential to have enough free space to accommodate these files.

Resolution

To resolve the “No Update Instance Running” issue, follow these steps:

Step 1: Check Disk Space Availability Begin by assessing the available disk space on your system. Utilize appropriate commands or tools to examine disk usage and identify any potential space constraints.

root@vrlcm [ /]# df -vh
Filesystem                      Size  Used Avail Use% Mounted on
devtmpfs                        2.9G     0  2.9G   0% /dev
tmpfs                           3.0G   20K  3.0G   1% /dev/shm
tmpfs                           3.0G  1.1M  3.0G   1% /run
tmpfs                           3.0G     0  3.0G   0% /sys/fs/cgroup
/dev/sda4                       8.7G  3.0G  5.3G  37% /
/dev/sda2                       119M   38M   75M  34% /boot
tmpfs                           3.0G   68K  3.0G   1% /tmp
/dev/mapper/stroage_vg-storage  9.8G  1.5G  7.9G  16% /storage
/dev/mapper/data_vg-data         49G   21G   26G  45% /data
tmpfs                           595M     0  595M   0% /run/user/0

Step 2: Locate Large Files Identify any large files that may be consuming a significant amount of disk space.

Step 3: Manually Delete Unnecessary Files Delete the identified large files manually to free up disk space. Ensure you are removing the correct files and exercise caution during this process.

Step 4: Revert Snapshot (if applicable) If you had taken a snapshot before the upgrade, consider reverting back to that snapshot to restore a clean state before attempting the upgrade again.

Step 5: Retry the Upgrade Once you have freed up sufficient disk space and reverted any necessary changes, retry the upgrade process. Monitor the progress closely to ensure successful completion this time.

We hope this blog post has helped you address the upgrade issue and regain control of your VMWare vRealize Lifecycle Manager. If you have any questions or experiences to share, feel free to leave a comment below.

Disclaimer
Last updated: May 17, 2018
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Always check official documentation and seek guidance from VMWare or their support team for specific troubleshooting steps.

Resolving Upgrade Issue: vRealize Suite Lifecycle Manager “No Update Instance Running”
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