When running ZVM VMware installer package “7.5 Update 4”, the following error appears when starts the pre-checks: “you cannot upgrade until zvm has finished all his clean-up tasks”
You check the GUI and follow all the steps described in ZVM Upgrade Best Practices, but the problem persists.
This error indicates stale undo records in the database
If you have embedded database you need to Download and install DB viewer on the ZVM server. Once installed continue with the following instructions:
1.) Stop the ZVM service
2.) Make a backup copy of the ZVM DB
3.) Edit the ZVM DB
– Change “read only” to “Allow editing”
– Switch view by clicking on Query – Show Editor
– Enter the following commands one by one and hit the “play” icon to run
4. In the database – check the fields UndoStageStorageObject, UndoDependantIdentifierStorageObject, and UndoLogStorageObject. Make sure they are cleared out
5. Start the ZVM service
6. Retry the upgrade
Root cause and solution provided by Zerto Support. Contact them for further assistance
Last updated: May 17, 2018
The information contained on www.bakingclouds.com website (the “Service”) is for general information purposes only.
Baking Clouds assumes no responsibility for errors or omissions in the contents on the Service.
In no event shall Baking Clouds be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Baking Clouds reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.