Virtualization VMware

Troubleshooting when UMDS is unable to download patches

This post outlines the process of troubleshooting issues when Update Manager Download Services is unable to download patches.

Symptoms

  • VMware Update Manager Download Services is unable to download patches
  • When trying to initiate a download using vmware-umds -d command you see errors similar to:

‘httpDownload’ 4440 ERROR] [httpDownload, 732] Error 12175 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml

Resolution

The issue was resolved by changing the download URLS from HTTPS to HTTP in the C:\Program Files (x86)\VMware\Infrastructure\Update Manager\downloadConfig.xml file.

Download URLS:

http://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml</ESXThirdPartyUpdateUrl

http://vapp-updates.vmware.com/vai-catalog/index.xml</vaUpgradeUrl

http://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml</ESX4xUpdateUrl

Hope it helps!

 

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Last updated: May 17, 2018
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